Performance Standard

Just wanted to take this opportunity to thank you for an extremely satisfying experience. From the inital visit, explanation of the manufacturing and installation process, review of the quality features of your windows, through ordering and final installation.

As promised, you were exactly on schedule which made it easy for us to make the necessary preparations. Your installers were also right on time and professional, quick and not only layed protective cloths where needed, but also cleaned up after themselves. Upon completion they demonstrated the use, maintenance and how to install and remove screens and sliding portions.

Fleetwood Homes, the largest manufactured home builder in the United States utilizes over 750 indepenent contractors nationwide. As the Director of Field Operations I am continuously reviewing service performance and customer satisfaction. Your performance could be pointed to as the performance standard for all of our resources.

And, as a side benefit, the new windows have provided a “face lift” that makes the home look great!

Again, thanks and if you ever want to have someone contact me for a referral, feel free.

R. Henry-Riverside

 

 

Absolute Satisfaction and Delight

Enclosed is the balance due on Contract #****. Unfortunately, what is not evident is my absolute satisfaction and delight with the completed work. I would never have expected that replacing the windows would have transformed the look of the house to the degree it has. I walked through the house and just could not believe the change. I opened and closed every window and marveled at the ease. I am more than pleased with the outcome!

And your crew is to be commended…they were absolutely outstanding. Because I had a scheduled meeting in Pasadena yesterday, I was not able to be present. When I stopped by late afternoon yesterday, there was no evidence that any type of construction had gone on during the day. Kudos to your crew, not just for a job well done, but for including a total clean-up afterwards! And to think it all happened ahead of schedule! Thank you…thank you…thank you…for a job well done and at a very competitive price!

I will enthusiastically recommend your product and work!

Sister T. Dodge-Claremont

 

 

HAPPY and IMPRESSED

This is just to let you know how HAPPY and IMPRESSED we are with the windows your company manufactured and installed yesterday. The windows are such an improvement. The rooms were actually “warm” this morning and, besides the windows looking beautiful, there were no drafts.

Jesse did a great job representing your company with friendly professionalism when he came out to measure and the installers worked as a team with such efficiency, friendliness and cleanliness during the installation. In today’s business world, it is rare to find a company that gives that kind of quality service, product and dependability that your company gives.

Please feel free to use us as a referral to any potential clients. We have already recommended you to family and friends.

Thank you again.

R & M Sullivan-Upland

 

 

Tremendous Difference

I wanted to take this opportunity to thank you and let you know how pleased my husband and I are with our new windows. The new windows have made a tremendous difference, not only to the outside appearance of our home, but also to the temperature and sound within our home. We are very pleased with the prompt service we received from Hometime Window and your installer, Tim Mellon. I will definitely recommend Hometime Window to others.

Thanks again!!

J. Ashwood-Riverside

 

 

Work when Promised, As Promised

We wanted to express our thanks for a job well done while installing new windows in our home. We can’t believe how much quieter it is inside. Living with the 10 freeway next to our backyard we use to constantly hear traffic. We now have total quiet! It is always nice to find people like you that perform the work when promised, as promised. Your installation crew was very professional and their workmanship was the best.

While price is always important, it is never the only consideration. Please feel free to have any prospective customers call us if you would like and I will tell them how pleased we are with every aspect of the deal. We have already referred you to our good friends in West Covina and we will be referring anyone to you that we talk to.

Thanks for everything.

Mr. and Mrs. R. Dugan-Upland
 

 

Performance Standard

Just wanted to take this opportunity to thank you for an extremely satisfying experience. From the inital visit, explanation of the manufacturing and installation process, review of the quality features of your windows, through ordering and final installation.

As promised, you were exactly on schedule which made it easy for us to make the necessary preparations. Your installers were also right on time and professional, quick and not only layed protective cloths where needed, but also cleaned up after themselves. Upon completion they demonstrated the use, maintenance and how to install and remove screens and sliding portions.

Fleetwood Homes, the largest manufactured home builder in the United States utilizes over 750 indepenent contractors nationwide. As the Director of Field Operations I am continuously reviewing service performance and customer satisfaction. Your performance could be pointed to as the performance standard for all of our resources.

And, as a side benefit, the new windows have provided a “face lift” that makes the home look great!

Again, thanks and if you ever want to have someone contact me for a referral, feel free.

R. Henry-Riverside

 

 

Great Service to Our Community

Thank you for your considerate attention in providing a locking window for our front office. The Olive Branch staff appreciates all of your efforts more than you can imagine. Hometime Window provides a great service to our community. Again, thank you for all your help.

K. Pullin- Rancho Cucamonga

 

 

The Whole Experience was great

Just a note to say how happy we are with the windows and patio doors. The product, and the whole experience was great. Your installers were excellent and professional, and it made for an enjoyable transaction. Everything appears exactly as you said.

I have already given your name to someone, and will continue to refer people to you. Please feel free to use our name for referrals if you wish.

Thank you for a pleasant experience.

T & C Hiller-Glendora

 

 

Thrilled with the Results

Thank you for the great job done with our windows. We are thrilled with the results and everyone we dealt with was very kind and helpful. We definitely would refer friends and neighbors to your company.

B&K Moxley-Upland

 

 

Neat, Clean and Careful

Just wanted you to know how pleased I am with my beautiful new windows. Your installers couldn’t have been any better. They were neat, clean, and careful. I would highly recommend you.

S. Wollman-Riverside

 

 

Knowledgeable Professionals

Very good workmanship and professional installation by knowledgeable professionals.

Thank you very much.
R. Campos-Devore

 

 

Superb Job

Outstanding work-worked great as a team-thanks for a superb job!!

G.Scott-Riverside

 

 

Top Notch Crew

Very professional installation by top notch crew!

J. Garber-Upland

 

 

Exceeded My Expectations

The complete project far exceeded my expectations in a very positive way. The workers were kind, well groomed and perfect gentlemen.

K. Ivy-Los Angeles

 

 

Consummate Professionals

Tim and Israel were consummate professionals. A job well done. Thank you.

B.Knox-Johnson-Chino

 

 

Excellent Product

Excellent product, wonderful installers-thank you!!

K. Wilson-Upland

 

 

The Service Was Great

We are pleased to say that Hometime Window did an excellent job with replacing our windows and patio door in our home. The service was great. Our installers Tim and Israel were very efficient, very polite and did a great job. Chris the salesman was very nice to deal with. We highly recommend Hometime Window.

W & H MacKenzie-Riverside

 

 

Excellent Job

Another excellent job. Thanks.

Millsap Construction-Claremont

 

 

Exceptional Service

Thank you for providing exceptional service. It was a pleasure working with you. I am still beside myself.

Happy Holidays!

J. Lawson- Upland

 

 

We could not be happier!!

The windows and gentlemen you sent to install are fabulous! We could not be happier!!

Your windows are great and your prices even better. We look forward to the next set being installed, hopefully soon.

Sincerely,

The Fraley Family – Riverside

 

 

You still offer Quality Service and Products

Thank you for doing such a nice job on the Loeffler home. You had done such a beautiful job for us several years ago, and we were happy to know that you still offer quality service and products. It means a lot when we refer someone that they would feel the same way we do.

Sincerely,

R&M Sullivan – Upland

 

 

Highly Skilled and Professional

The guys were absolutely great! They were highly skilled and professional and did a wonderful job.

Thanks!

H. Byland-Riverside